While we do our best to ensure that every package is packed securely and well cushioned for its time on the road, accidents can happen with couriers.
In the event that an order arrives damaged, please take a photo of the damage and the damaged package(s).
Follow the link below to Submit a Help Request, and attach any photos you have. This will allow us to immediately get to work on prepping your replacement order! Please confirm your best shipping in the message.
Once we have the order replacement entered into our system we will work to ship it out for you as quickly as possible. If any further information is needed, or we have problems fulfilling the request, we will reply directly to the email address used when logging in!